Cookie Policy

Last updated: 25 August 2026

This Cookie Policy explains how Auto Haus Carbon Ltd, trading as Auto Haus Carbon, uses cookies and similar technologies when you visit or interact with our website.

This policy should be read alongside our Privacy Policy, which explains more broadly how we collect and process personal information.

1. Who We Are

Auto Haus Carbon Ltd
Trading as Auto Haus Carbon

Company Number: 16298134
Registered in: England and Wales

Registered Office:
66 Wakefield Road
Ossett
England
WF5 9JS
United Kingdom

Trading Address:
Unit 8 Galco Industrial Estate
West Street
Barnsley
South Yorkshire
S70 5PG
United Kingdom

Email: info@autohauscarbon.co.uk
Telephone: +44 (0)7988 544343

2. What Are Cookies?

Cookies are small files or pieces of information that may be stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies can allow a website to recognise your device and remember information about your visit, such as your preferences, shopping basket or previous interactions.

Cookies may be:

Session cookies – which generally expire when you close your browser.

Persistent cookies – which remain on your device for a specified period or until they are deleted.

First-party cookies – which are set by or on behalf of the website you are visiting.

Third-party cookies – which are set or accessed by another organisation providing functionality or services through the website.

3. Similar Technologies

Our website and the services integrated with it may also use technologies that perform functions similar to cookies.

These can include:

• Pixels

• Tags

• Scripts

• Local or web storage

• Advertising identifiers

• Conversion-tracking technologies

• Other technologies that store information on, or access information from, your device

References to “cookies” within this policy generally include these similar technologies where appropriate.

4. How We Use Cookies

We may use cookies and similar technologies to:

• Operate our online store

• Maintain your shopping basket

• Provide secure checkout functionality

• Remember preferences

• Enable customer accounts

• Process payments

• Prevent fraud and improve security

• Provide customer support and chat functionality

• Understand how our website is used

• Measure website performance

• Remember privacy and consent choices

• Provide product recommendations

• Measure advertising performance

• Understand how customers reach our website

• Personalise content or advertising where permitted

• Measure purchases and other conversions

• Support connected Shopify and third-party services

Not all cookies are used for all visitors.

The technologies used may vary depending upon your location, privacy choices, device and the services or functionality you use.

5. Strictly Necessary Cookies

Some cookies and similar technologies are necessary for our website and ecommerce services to operate correctly.

These may be used for purposes such as:

• Maintaining your shopping basket

• Providing checkout functionality

• Processing transactions

• Authenticating customer accounts

• Website security

• Fraud prevention

• Network management

• Remembering privacy choices

• Providing functionality specifically requested by you

Because these technologies are necessary to provide the website or a service you have requested, they may not require your consent where an applicable legal exemption applies.

Blocking strictly necessary technologies through your browser may prevent parts of our website from functioning correctly.

6. Functional Cookies

Functional technologies may be used to provide enhanced website functionality and remember choices you make.

Depending upon the functionality involved, these may include:

• Customer preferences

• Region or market settings

• Currency preferences

• Chat functionality

• Product features

• Customer-service functionality

• Previously selected options

Where consent is legally required for these technologies, they will be subject to your privacy choices.

7. Analytics & Performance

Analytics and performance technologies may help us understand how customers interact with our website.

Information may include:

• Pages visited

• Products viewed

• Time spent on the website

• Referring sources

• Device or browser information

• Website interactions

• Purchases and conversions

• Technical performance information

We may use this information to improve our website, understand customer journeys, diagnose technical issues and measure the effectiveness of our services.

Where consent is required, these technologies will be used subject to the choices you make through our cookie/privacy controls.

8. Advertising & Marketing

We use advertising and marketing services that may use cookies, pixels, tags and similar technologies.

Depending upon your privacy choices and applicable law, these technologies may be used to:

• Measure advertising performance

• Attribute purchases or other conversions to advertising

• Understand how customers reach our website

• Create advertising audiences

• Limit or measure advertising frequency

• Personalise advertising

• Provide advertising based upon interactions with our store or other services

Where consent is required, advertising and marketing technologies will not be used for non-exempt purposes unless the appropriate consent has been provided.

9. Shopify

Our online store is hosted and supported by Shopify.

Shopify uses cookies and similar technologies to provide its ecommerce platform and associated services.

These may support functionality including:

• Store operation

• Shopping basket and checkout

• Customer accounts

• Shop

• Shop Pay

• Shop Pay Instalments

• Security and fraud prevention

• Customer privacy preferences

• Analytics

• Personalisation

• Advertising and measurement where applicable

Shopify may process information obtained through these technologies as our service provider and, for certain services, for its own purposes in accordance with its privacy information.

10. Shopify Network Intelligence

We currently participate in Shopify Network Intelligence.

Where permitted and subject to applicable privacy choices, Shopify may use information from interactions with our store together with information from other participating Shopify merchants and Shopify services to provide enhanced functionality, including improved products, advertising targeting and personalisation.

Where consent is required, this processing is subject to the choices available through Shopify's customer privacy controls.

Customers may also have rights to withdraw consent or object to certain Shopify processing through the applicable Shopify privacy controls and Privacy Portal.

11. Google & YouTube

We use Google & YouTube services for advertising, marketing, measurement and related functionality.

Google technologies may be used, subject to your privacy choices where required, to process information relating to:

• Website visits

• Products viewed

• Purchases

• Advertising interactions

• Conversions

• Referring sources

• Device and browser information

• Advertising or cookie identifiers

This may help us measure the effectiveness of advertising and understand how customers interact with Auto Haus Carbon following an advertisement.

Google may process information collected through its technologies in accordance with its own privacy policies.

12. Facebook & Instagram / Meta

We use Facebook & Instagram services provided by Meta.

Depending upon the services enabled and your privacy choices, Meta technologies may help us:

• Measure advertising performance

• Attribute purchases and conversions

• Understand advertising interactions

• Create or improve advertising audiences

• Personalise advertising

• Provide connected social-commerce functionality

Meta may process information collected through these technologies in accordance with its own privacy policies.

Where consent is required, non-essential Meta advertising or tracking technologies are subject to your cookie/privacy choices.

13. Other Advertising Services

We use additional advertising and marketing services, including Adeagle and integrations supporting Google advertising and conversion measurement.

These services may use cookies or similar technologies to measure advertising, understand website interactions and provide advertising functionality.

Where consent is required, non-essential advertising technologies are subject to the choices you make through our privacy controls.

14. Reviews

We use services including Judge.me Reviews and services supporting Google Reviews.

These services may use cookies or similar technologies where necessary to:

• Display review functionality

• Verify purchases

• Request reviews

• Remember interactions

• Measure engagement with review features

Where any non-essential technologies require consent, they will be subject to your available privacy choices.

15. Customer Support & Messaging

We use services including:

• Shopify Inbox

• Messaging

• MyShop Social & Chat Button

These services may use cookies or similar technologies to provide chat, messaging and customer-support functionality.

Some technologies may be necessary where you specifically request a chat or communication service.

Third-party communication platforms may also use their own technologies subject to their respective privacy policies.

16. Back-in-Stock & Marketing Services

We use services including:

• STOQ

• SW Back in Stock

• Uppush

These services help provide functionality such as product availability notifications and marketing communications.

Cookies or similar technologies may be used to remember notification preferences, measure interactions or provide associated functionality.

Where consent is required, non-essential technologies are subject to your privacy choices.

17. Payments & Finance

Our website supports a range of payment, wallet and finance services which may include:

• Shop Pay

• Shop Pay Instalments

• Apple Pay

• Google Pay

• Klarna

• Clearpay-related functionality

• Card payment services

• Other payment methods displayed at checkout

Payment providers may use cookies or similar technologies for purposes including:

• Processing transactions

• Authentication

• Security

• Fraud prevention

• Remembering payment preferences

• Eligibility or finance-related functionality

Technologies that are strictly necessary to provide a payment service specifically requested by you may be used without consent where an applicable exemption permits this.

Payment and finance providers may also process information independently under their own privacy policies.

18. Shipping, Forms & Other Store Functionality

Our website uses additional services including Easyship, Shopify Forms, Marketplace Connect and other Shopify applications.

These services may use cookies or similar technologies where necessary to provide their functionality.

Where a service uses non-essential technologies for analytics, advertising or other purposes requiring consent, their use is subject to the applicable privacy choices.

19. Cookie Consent & Your Choices

Our website uses Shopify's Customer Privacy controls and cookie banner in applicable regions.

When required, you will be given choices regarding the use of non-essential cookies and similar technologies.

Depending upon your location and the technologies in use, you may be able to:

• Accept non-essential cookies

• Reject non-essential cookies

• Manage individual privacy preferences

• Withdraw or change your previous choices

Rejecting non-essential cookies will not prevent us from using technologies that are strictly necessary to operate the website or provide a service you have specifically requested.

Your privacy choices may affect the level of personalisation, advertising or optional functionality available to you.

20. Changing or Withdrawing Your Consent

Where we rely upon consent, you may change or withdraw your consent.

You can use the cookie/privacy preference controls available on our website to review or change the choices available to you.

You can also delete or block cookies through your browser settings.

Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

21. Browser Controls

Most web browsers allow you to control cookies through their settings.

Depending upon your browser, you may be able to:

• View stored cookies

• Delete individual cookies

• Delete all cookies

• Block third-party cookies

• Block all cookies

• Clear cookies when closing your browser

Please be aware that blocking all cookies may prevent essential parts of our website, shopping basket, account or checkout from functioning correctly.

22. Cookie Duration

Cookies may remain on your device for different periods depending upon their purpose.

Some cookies operate only for the duration of your browsing session, while others remain for a defined period or until they are deleted.

Because our website uses Shopify and a range of integrated third-party services, individual cookie names and durations may change as these services are updated.

Where available, more detailed information about current cookies and privacy choices may be provided through our website's cookie/privacy preference controls and the relevant third-party provider's privacy information.

We periodically review the technologies used on our website and will update this policy where appropriate.

23. Third-Party Technologies

Some cookies and similar technologies used through our website are provided by third parties.

Depending upon the services enabled, these may include providers associated with:

• Shopify

• Google and YouTube

• Meta / Facebook / Instagram

• Advertising services

• Payment and finance providers

• Review services

• Customer communications

• Marketing services

• Shipping and fulfilment services

Third parties may process information collected through their technologies under their own privacy policies.

Where consent is required for third-party non-essential technologies, their use is subject to the applicable consent requirements.

24. Data Sharing & Privacy Opt-Outs

Depending upon your location, additional privacy rights may apply to the use or sharing of information for advertising and similar purposes.

Our Shopify store provides a Data Sharing Opt-Out mechanism in jurisdictions where Shopify determines that this functionality is applicable.

Where available, customers may use this facility to exercise applicable privacy choices.

25. Personal Information

Where information collected through cookies or similar technologies constitutes personal information, it will be processed in accordance with our Privacy Policy and applicable data protection legislation.

Please refer to our Privacy Policy for information about:

• Our lawful bases for processing

• Who we share information with

• International data transfers

• Data retention

• Security

• Your data protection rights

• How to contact us

• How to make a privacy complaint

26. Changes to This Cookie Policy

The technologies used by our website may change as we update our Shopify store, applications, advertising services and other functionality.

We may therefore update this Cookie Policy periodically.

The current version will be published on our website and the Last updated date will be amended when appropriate.

Where required, we may also request renewed consent where our use of non-essential technologies materially changes.

27. Contact Us

If you have questions about our use of cookies, privacy controls or this Cookie Policy, please contact:

Auto Haus Carbon Ltd
Trading as Auto Haus Carbon

Email: info@autohauscarbon.co.uk
Telephone: +44 (0)7988 544343

Trading Address:
Unit 8 Galco Industrial Estate
West Street
Barnsley
South Yorkshire
S70 5PG
United Kingdom

Registered Office:
66 Wakefield Road
Ossett
England
WF5 9JS
United Kingdom

Company Number: 16298134
Registered in England and Wales

For further information about how Auto Haus Carbon processes personal information, please see our Privacy Policy.